Prescription Policy

eCPAP.com’s Prescription Policies & FAQ’s

In order to purchase a CPAP or BiPAP machine, humidifier or mask, a prescription is needed.

We provide many easy ways to get your prescription:

  • We can request your prescription for you! When you checkout, just let us know you would like us to request your prescription, or you can log into your account to have us request your prescription.
  • Fax your prescription to our Toll Free fax number: (866) 757-6157
  • Email your prescription to cs@ecpap.com
  • Upload your prescription in your account, under the prescriptions section
  • Mail your prescription to:
    eCPAP.com
    206-A South Loop 336W
    SUITE #106
    Conroe, TX 77304
    UNITED STATES

So that we can process your order quickly, please write your order number on your prescription before sending it.

Who may provide me with a prescription?
The prescription can be written by any of the following care providers:
Any Licensed Medical Doctor
Any Doctor of Osteopathy
Nurse Practitioner
Physician’s Assistant
Dentist

We will not accept prescriptions written by:

  • Chiropractor
  • Podiatrist
  • Optometrist
  • Psychiatrist (unless MD)
  • Psychologist (unless MD)

Will you accept my original prescription?
Yes

Will an old prescription meet requirements or do I need a new one ?
Some prescriptions do not expire and once we have one on file you may reorder without having to supply us with a new prescription. These are written for a “Lifetime Need” or “99 Months” and can be used to get the prescribed equipment as often as needed to continue therapy.

If a prescription notes a number of refills, it will be valid to dispense the listed equipment the referenced number of times.

If a prescription notes an expiration date, it is valid through the listed date.

What needs to be on my prescription ?
All prescriptions must contain your doctor’s signature, your doctor’s contact information, the patient’s full name and a description of what is being prescribed. The following Phrasing Requirements for each product will give you examples of appropriate descriptions.

CPAP Prescription – Should contain the following words or phrases: CPAP, Continuous Positive Airway Pressure, or something similar. If your doctor would like us to preset your system to a specific pressure that should be specified as well. Samples of typical CPAP pressure notations would be 9, 9CM, 13CM H2O, 15, 16CM, 16CM H2O, etc.

Mask Prescription – Should contain one of the following words or phrases: CPAP Mask, BiPAP Mask, CPAP Supplies, BiPAP Supplies, BiLevel Mask, APAP Mask, CPAP, Continuous Positive Airway Pressure, APAP, Auto-CPAP, AutoSet, Auto Adjusting CPAP, BiPAP, BiLevel, BiPAP Auto, VPAP, VPAP ST, BiPAP ST, etc.

Humidifier Prescription – Should contain one of the following words or phrases: CPAP Humidifier, BiPAP Humidifier, Heated Humidifier, HH, BiLevel Humidifier, APAP HH, CPAP, Continuous Positive Airway Pressure, APAP, Auto-CPAP, AutoSet, Auto Adjusting CPAP, BiPAP, BiLevel, BiPAP Auto, VPAP, VPAP ST, BiPAP ST, etc.

APAP / Auto-CPAP Prescription – Should contain the following words or phrases: Auto-CPAP, AutoPAP, APAP, AutoSet, Auto Adjusting CPAP, CPAP, Continuous Positive Airway Pressure, or something similar. In addition if your doctor would like us to set the system to a specific pressure range that should be specified as well.

BiPAP / BiLevel Prescription – Should contain the following words or phrases: BiPAP, BiLevel, VPAP, or something similar. In addition if your doctor would like us to set the system to specific pressures that should be specified as well. BiPAP pressures are specified as two numbers: Inspiration or IPAP and Expiration or EPAP. Examples of typical BiPAP pressure notations would be IPAP 11 EPAP 4, 11/4CM, IPAP 17 EPAP 6, 17/6, etc.

Auto-BiPAP / Auto-BiLevel Prescription – Should contain the following words or phrases: BiPAP Auto, Auto-BiPAP, BiLevel, VPAP, or something similar. In addition if your doctor would like us to set the system to specific pressure ranges that should be specified as well.

BiPAP ST / BiLevel ST Prescription – Prescriptions for these systems MUST include the ST or Backup Rate notation. They contain the following words or phrases: BiPAP ST, BiLevel ST, VPAP ST, BiPAP with Backup Rate, or something similar. In addition if your doctor would like us to set the system to specific pressures and/or Backup Rates (BPM) that should be specified as well.

BiPAP Auto SV Prescription – Should contain the following words or phrases: BiPAP SV, VPAP SV, VPAP Adapt, BiPAP Servo Ventilation, BiPAP Adapt SV, or something similar. Prescriptions for SV systems MUST include IPAP and EPAP settings and may include Backup Rate (BPM) settings as well.